Privacy Policy

What information do we collect?
How do we process your information?
When and with whom do we share your personal information?
Do we use cookies and other tracking technologies?
How long do we keep your information?
How do we keep your information safe?
Do we collect information from minors?
What are your privacy rights?
Controls for do-not-track features
Do we make updates to this notice?
How can you contact us about this notice?
How can you review, update, or delete the data we collect from you?

1. what information do we collect?

Personal information you disclose to us

In short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal information provided by you: The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

names
phone numbers
email addresses
contact preferences

Sensitive information: We do not process sensitive information.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

The information we collect includes:

Log and usage data: Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called ‘crash dumps’), and hardware settings).

2. how do we process your information?

In short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

To deliver and facilitate delivery of services to the user.
To respond to user inquiries/offer support to users.
To send administrative information to you.
To fulfil and manage your orders.
To enable user-to-user communications.
To request feedback.
To send you marketing and promotional communications.
To deliver targeted advertising to you.
To post testimonials.
To protect our Services.
To administer prize draws and competitions.
To evaluate and improve our Services, products, marketing, and your experience.
To identify usage trends.
To determine the effectiveness of our marketing and promotional campaigns.
To comply with our legal obligations.

In short: We may share information in specific situations described in this section and/or with the following third parties.

We may need to share your personal information in the following situations:

Business transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
When we use Google Analytics: We may share your information with Google Analytics to track and analyze the use of the Services.
Affiliates: We may share your information with our affiliates.
Business partners: We may share your information with our business partners.

4. do we use cookies and other tracking technologies?

In short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

5. how long do we keep your information?

In short: We keep your information for as long as necessary to fulfil the purposes outlined in this privacy notice unless otherwise required by law.

6. how do we keep your information safe?

In short: We aim to protect your personal information through a system of organisational and technical security measures.

7. do we collect information from minors?

In short: We do not knowingly collect data from or market to children under 18 years of age.

8. what are your privacy rights?

In short: You may review, change, or terminate your account at any time.

If you have questions or comments about your privacy rights, you may email us at hello@brand-works.co.uk.

9. controls for do-not-track features

We do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

10. do we make updates to this notice?

In short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated ‘Revised’ date.

11. how can you contact us about this notice?

If you have questions or comments about this notice, you may contact us by email at hello@brand-works.co.uk, by phone at 0113 322 3531, or by post to:

Brand Works
Unit 17 Green Lane Networkcentre
Boothroyds Way
Featherstone
Pontefract
WF7 6EN